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ee7777 Frequently Asked Questions

Everything you need to know about playing on ee7777 — from opening your account and depositing via bKash or Nagad, to cricket betting rules, bonus terms, and how to stay in control of your gaming. Browse the 25 questions below or jump straight to the section most relevant to you.

25 Questions Answered
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Account & Registration

5 questions

Creating an ee7777 account takes under three minutes. Visit ee7777.app, click the registration button, and fill in your name, email address, mobile number, date of birth, and preferred currency (BDT). You will receive a verification message to your mobile number to confirm your account. Once verified, you can log in and make your first deposit immediately.

ee7777 requires a government-issued photo ID for KYC verification — your National Identity Card (NID) is the most commonly accepted document. You may also submit a valid passport or driving licence. In some cases, proof of address such as a recent utility bill or bank statement may be requested. KYC verification is typically completed within 24 hours of document submission.

You can reset your ee7777 password by clicking the "Forgot Password" link on the login page. Enter your registered email address and ee7777 will send a secure password reset link within a few minutes. If you do not receive the email, check your spam folder or contact support at [email protected] with your registered username.

No — ee7777 strictly enforces a one-account-per-player policy. Operating multiple accounts is a violation of the Terms and Conditions and may result in permanent suspension of all associated accounts and forfeiture of any balances. If you have accidentally created duplicate accounts, contact support immediately to merge or close the duplicate.

To close your ee7777 account, contact the support team at [email protected] with a formal closure request from your registered email address. Any remaining balance will be processed as a withdrawal to your nominated payment method before the account is closed. Note that account closure is separate from self-exclusion; if you are closing due to problem gambling concerns, consider self-exclusion instead — see the Safety section below.

Deposits & Withdrawals

6 questions

To deposit via bKash on ee7777, log in to your account, go to the Deposit section, and select bKash as your payment method. Enter the deposit amount in BDT, confirm the transaction on your bKash app or USSD menu using your bKash PIN, and the funds will be credited to your ee7777 account almost instantly. The minimum deposit via bKash is ৳500.

bKash deposits on ee7777 are credited instantly in the vast majority of cases — typically within 30 seconds of transaction confirmation. During rare periods of high platform load or bKash network maintenance, processing may take up to 5 minutes. If your deposit is not reflected after 10 minutes, contact ee7777 support with your bKash transaction ID.

The minimum withdrawal amount on ee7777 is ৳500 for mobile wallet methods including bKash, Nagad, Rocket, and Upay. For bank transfer withdrawals via Dutch-Bangla Bank, BRAC Bank, or other supported banks, the minimum withdrawal is ৳1,000. There is no maximum single withdrawal limit for fully verified accounts, though very large withdrawals may be processed in tranches for security reasons.

ee7777 processes withdrawal requests within 1–3 business hours for mobile wallet methods such as bKash, Nagad, and Rocket. Bank transfer withdrawals typically arrive within 1–2 business days depending on your bank's own processing times. All withdrawals pass a standard verification check before processing, which is usually completed automatically for accounts that have completed KYC.

ee7777 does not charge any platform-side fees on deposits or withdrawals. However, your payment provider — for example bKash or Nagad — may apply their own standard transaction charges, which are set by the provider and are outside ee7777's control. Always check your payment provider's current fee schedule before initiating a large transaction.

Yes — ee7777 supports deposits and withdrawals via Nagad, Rocket, Upay, and bKash, as well as Dutch-Bangla Bank (DBBL), BRAC Bank, Visa, and Mastercard. Nagad and Rocket transactions follow exactly the same process as bKash — select your preferred provider in the Deposit section and follow the on-screen steps. All BDT transactions are settled at face value with no conversion markup.

Games & Gameplay

5 questions

To bet on cricket at ee7777, navigate to the Cricket section from the main menu, browse available matches — including BPL, IPL, T20 World Cup, and Bangladesh Tigers internationals — and click on any match to view the full betting market. Select your bet type (match winner, top batsman, total runs, etc.), enter your stake in BDT, and confirm. Your bet slip will display potential winnings clearly before you finalise.

ee7777 offers an extensive range of cricket betting markets including match winner, series winner, top batsman, top bowler, total runs (over/under), method of first dismissal, number of sixes, player performance specials, and live in-play betting. BPL (Bangladesh Premier League) fixtures receive particularly deep market coverage, with enhanced odds and live statistics where available.

Yes — ee7777 is fully optimised for mobile browsers on both Android and iOS devices, so you can play slots, live casino games, and place sports bets directly from your phone without downloading any app. The interface scales automatically to your screen size. For the smoothest experience, use a modern browser such as Chrome or Safari on a stable mobile data or Wi-Fi connection.

The Return to Player (RTP) percentage varies by slot game and provider. Most slots on ee7777 from providers such as Pragmatic Play, NetEnt, and Microgaming carry RTPs in the range of 94%–97%. Individual game RTPs are disclosed in the game's information panel — look for the "i" or "Help" button within any slot game to view its specific RTP figure before you start playing.

All games on ee7777 are supplied by certified international providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These studios use independently audited Random Number Generator (RNG) systems to ensure outcomes are statistically random and cannot be manipulated. ee7777 acts as a platform for these certified games and does not modify game logic in any way.

Bonuses & Promotions

4 questions

ee7777 offers a welcome bonus to newly registered players in Bangladesh on their first deposit. The specific terms — including the match percentage and minimum qualifying deposit in BDT — are displayed on the Promotions page inside your account. Welcome bonuses are subject to wagering requirements that must be completed before any bonus-derived winnings can be withdrawn. Always read the full bonus terms before claiming.

A wagering requirement (also called rollover or playthrough) means you must bet a specified multiple of your bonus amount before the bonus funds — or any winnings from them — become withdrawable as real money. For example, a ৳1,000 bonus with a 20x wagering requirement means placing ৳20,000 in total bets using the bonus balance before requesting a payout. The exact multiplier varies by individual promotion.

Yes — all ee7777 bonuses carry an expiry period, typically 7 to 30 days from the date the bonus is credited to your account, within which wagering requirements must be completed. Bonuses that remain unwagered after the expiry window are automatically removed from your balance without compensation. The exact expiry period for each bonus is always stated in the promotion's individual terms and conditions.

ee7777 rewards loyal players through an ongoing loyalty programme where regular wagering activity earns points redeemable for bonus credits and other benefits. High-volume players may be invited into VIP tiers that unlock perks such as personalised reload bonuses, faster withdrawal processing, dedicated account management, and exclusive seasonal promotions during events like BPL , Eid, and Pohela Boishakh. Full details of the current loyalty structure are available in the Promotions section of your account.

Safety & Responsible Gaming

5 questions

ee7777 is a safe and secure platform that uses 256-bit SSL encryption to protect all data transmitted between your device and the platform. Your personal and financial information is stored with industry-standard encryption and is never sold to third parties. Payment transactions are handled via reputable gateways including bKash, Nagad, and internationally recognised card networks, all of which carry their own independent security certifications.

ee7777 is an internationally operated online gaming and sports betting platform. Players are responsible for understanding and complying with the laws applicable in their own jurisdiction before registering. ee7777 does not make claims about local regulatory status in Bangladesh and encourages all players to review applicable local legislation. The platform operates with SSL security, fair play certification, and responsible gaming safeguards as standard.

To self-exclude from ee7777, navigate to Account Settings, open the Responsible Gaming section, and select the self-exclusion option. Available exclusion periods are 30 days, 90 days, 6 months, 1 year, or permanent. Alternatively, contact support at [email protected] and the team will apply the exclusion immediately. During any self-exclusion period your account is frozen and you are removed from all marketing communications.

The minimum age to register and play on ee7777 is 18 years old. This is a strict, non-negotiable requirement enforced through age verification during account registration and KYC review. Any account found to belong to a person under the age of 18 will be closed immediately, with all associated funds forfeited. ee7777 encourages parents and guardians to use parental control software to prevent minors from accessing online gambling services.

ee7777 customer support is available 24 hours a day, 7 days a week via live chat (accessible from your account dashboard) and by email at [email protected]. For responsible gaming requests such as deposit limits or self-exclusion, live chat is the fastest channel as agents can apply account restrictions in real time. Email responses are typically delivered within 2 hours during Bangladesh Standard Time (BST, UTC+6) business hours.
Why ee7777

What Makes ee7777 Stand Out

A quick overview of the features that thousands of players across Dhaka, Chittagong, Sylhet, and beyond rely on every day.

Instant BDT Deposits

Fund your account in seconds via bKash, Nagad, Rocket, and Upay. No currency conversion, no hidden charges — just fast, local payments in Bangladeshi Taka.

Deep Cricket Markets

From BPL match winners to T20 World Cup specials, ee7777 offers the broadest range of cricket betting markets available to Bangladeshi players, including live in-play.

256-bit SSL Security

Every transaction and login on ee7777 is protected by bank-grade SSL encryption. Your personal data and payment details are never shared with third parties.

Mobile-First Platform

ee7777 is fully optimised for smartphones — no app download required. Bet on cricket, spin slots, or join a live dealer table directly from your Android or iOS browser.

24/7 Customer Support

Our support team is online around the clock — including Eid, Victory Day, and all Bangladesh public holidays. Reach us via live chat or email at [email protected].

Responsible Gaming Tools

Set deposit limits, session timers, cool-off periods, and self-exclusion directly from your account settings. ee7777 is committed to keeping play safe and enjoyable for all players 18+.

Still Have Questions?

Our Support Team Is Ready to Help

If you did not find the answer you were looking for in the FAQ above, our 24/7 support team is just a message away. You can also explore our games, check out current promotions, or log in to your account directly.

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Email us any time: [email protected]  ·  18+ only  ·  Play responsibly